I think we are on the leading edge of unknown economic impacts from the Covid-19 virus.

I wanted to get this information into your hands sooner, rather than later.  

Here’s what I have for you:

1.  Mortgage payment deferral program. 

2.  Mortgage lender customer service lines. 

Mortgage Payment Deferral Program:

Mortgage lenders and I have confirmed that all Mortgage default insurance companies are offering help to those struggling during these tough times with up to 6-months payment deferral/capitalization as well as other solutions. 

This can mean:

  • Offering a temporary short-term payment deferral.

  • Extending the original repayment period (amortization) in order to lower your monthly Mortgage payments.

  • Adding any missed payments (arrears) to the Mortgage balance and spreading them over the remaining Mortgage repayment period.

  • Offering a special arrangement unique to your particular financial situation (Government imposed work stoppage due to Covid-19 might apply). 

NOTE: The above information is from CMHC’s website and for general information illustration purposes.  

That said, please take action if there is a possibility of missing a Mortgage payment(s).  

In times of financial difficulty, please do the very best one can to preserve credit.  Please explore all available options that might help you. I am here to help you, reach out. 

Visit this link for more information: 

Mortgage Lender Customer Service Lines:

Here is a database of Mortgage lender hotline phone numbers that I’ve compiled for you.  

These numbers might be of use for you, your colleagues, friends or family.  Please share. 

ATB 1-800-332-8383

B2B 1 800 263 8349

BMO 1-877-895-3278

Bridgewater 1-866-243-4301

CIBC 1-800-465-2422

CMLS 1-888-995-2657

Optimum 1-866-441-3775

Equitable 1-888-334-3313

Connect First 403-736-4000

Chinook Financial 403-934-3358

First Calgary Financial 403-736-4000

First National 1-888-488-0794

Haventree 1-855-272-0051

Home Trust 1-855-270-3630

HSBC 1-888-310-4722

ICICI 1-888-424-2422

Manulife 1-877-765-2265

MCAP 1-800-265-2624

Merix 1-877-637-4911

Marathon 1-855-503-6060

RBC 1-866-809-5800

RFA 1-877-416-7873

RMG 1-866-809-5800

Scotia 1-800-472-6842

Servus 1-877-378-8728

Street Capital 1-866-683-8090

TD 1-866-222-3456

The Federal Government should be announcing a loaded fiscal stimulus package Wednesday.  I hope this will bring direct relief to many of your home finances. 

Thank you and talk soon,

Chad Moore

P.S

I’m healthy and I hope you are too!

P.P.S

To continue helping you, my business is fully operational as I am working remotely with clients all over Calgary and Alberta. 


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